Shipping & Delivery
All deliveries are sent via Royal Mail or Courier. Payment must be cleared in full via one of our payment processing partners before any goods will be shipped. Then all deliveries are sent via courier in our specially designed packaging to keep your map safe during transit.
Returns & Replacements
In the unlikely event that you receive goods that are damaged please inform us by email at info@FutureMaps.co.uk where you will be issued with a returns number, this must be done within 7 days of receipt of your order and the goods returned to us within 30 days via recorded delivery. If the goods are found to be faulty they will be replaced free of charge. All postage costs will be refunded in full.
In the event that you receive an item that is not wanted or required, please inform us by email at info@FutureMaps.co.uk where you will be issued with a returns number, this must be done within 7 days of receipt of your order and the goods returned to us within 30 days via recorded delivery. The goods must be returned in the original packaging and be deemed re-saleable. A refund will then be issued within 7 days.
Please return the goods to the address below:
Returns
The Future Mapping Company
41 Temple Street
London, E2 6QQ
UK
Payment, Pricing & Promotions
Price and availability information is subject to change without notice. Only one promotional code may be used at a time, and only during the period in which they are valid (please note that our local time zone is Grenwich Mean Time, and promotions are based on this time zone).
Updating Account Information
You can log in to update your account information at any time. Or you can contact us at info@FutureMaps.co.uk.
Privacy & Security
All of your payments are handled by a third party who specialises in taking secure payments. For your security and peace of mind, we do not retain your credit card details.
Data Collection
Access log information: We and our agents collect click-stream data and HTTP protocol elements to help us complete and support transactions, site and system administration, and research and development.
Cookies
We collect HTTP cookies to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.
Transaction info (required)
We collect the following information:
· Physical contact information
· Online contact information
· Demographic data
· Purchase information>
This data will be used for the following purposes:
· Completion and support of purchases.
· Research and development.
This data will be used by ourselves and our agents. Our delivery services receive a portion of this information required to fulfil orders.
All credit card information is only held (and processed) by respected third party providers. We do not store credit card information on our systems.
Cookies
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for the following purposes:
·User targeting
·Research and development
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN 'AS IS' BASIS WITH NO WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FUTURE MAPPING COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE FUTURE MAPPING COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FUTURE MAPPING COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.
None of these terms affect your statutory rights as a consumer.
